Choose your product below to find setup guides, troubleshooting tips, or submit a support request.
WordPress Plugin Help
The Packing Station plugin adds thermal-print buttons to your WooCommerce order screens. Below are common topics — or submit a request if you need further help.
Installation
Upload the plugin ZIP via Plugins → Add New → Upload, then activate. No configuration needed — print buttons appear on every order.
Browser Printing
Click the print button on any WooCommerce order. Your browser's print dialog will open — select your thermal printer and print.
Template Customisation
Receipt and label templates can be overridden in your theme. Copy templates/receipt.php into your theme's packing-station/ folder.
WordPress Plugin Support
Have an issue with the WordPress print-button plugin? Describe your problem below and we'll help you out.
Android POS Wrapper Help
The POS Wrapper app turns your Android tablet into a receipt and label printer — connecting to your WooCommerce store over the internet.
Getting Started
Install the app from our download page. Enter your store URL in Settings → Store and connect your printer via Bluetooth or USB.
License Activation
Go to Settings → License in the app. Enter the email you used to purchase and paste your license key. Tap Activate.
Supported Printers
Works with ESC/POS-compatible printers from Epson, Star, SUNMI (built-in), and most Bluetooth thermal printers. 58mm and 80mm widths supported.
Android Wrapper Support
Having trouble with the POS Wrapper Android app? Fill in the form below and we'll get back to you.